Contact Information

Effective date: July 8, 2026

Store Name

Serespetocollar

Customer Service Email

MimsScholfield3533@outlook.com

Business Hours

Monday–Friday: 9:00 AM–6:00 PM Eastern Time (ET)
Weekends and U.S. public holidays: Closed

Online Contact Form

You may also use our Contact Us page.

Order Questions

Include your order number when available. Do not send passwords, full payment-card numbers, or other sensitive financial information by email or through the contact form.

Product and Pet-Health Questions

Our customer service team can help with store, order, and product-page questions but does not provide veterinary advice. For questions specific to your pet’s health, medications, sensitivities, pregnancy, nursing, age, symptoms, or suitability for a flea and tick product, contact a veterinarian.